Frequently Asked Questions

Uganda is generally a safe country with no civil unrest or rebel activity. Save for the current Covid-19 pandemic that is all over the world, Uganda has no epidemics and neither any threatening activity/condition. The people of Uganda are very welcoming, hospitable, and happy to assist. However, we advise that you always stay in the company of your guide when walking on the streets or at night

Visas to Uganda are obtained after making an online application. The official website link for making this application is Upon uploading the required documents, the visa approval should be sent to your email in a period of about 2 to 4 days

Our group tours usually range from 3 people to 18 people. However, if we get a bigger group that wants to travel, we can ably handle the group.

The mandatory vaccination is Yellow fever. Please note, however, that due to the current Covid-19 pandemic, it is essential that you obtain vaccination for your safety and for ease of travel. On arrival, you will be required to avail your Covid-19 Vaccination Certificate and your Yellow fever Vaccination Certificate. A PCR Certificate is not required of those who are fully vaccinated against Covid-19. You will need a negative PCR Certificate obtained within 72 hours of arrival in the event you are traveling without having been vaccinated against Covid-19.

We cannot authoritatively say that you have 100% chance to see the gorillas on a day’s trek. However, we are certain that if you do not see the gorillas on the first attempt, the wildlife authority permits you to try the following day without paying again for the gorilla permit. We have not experienced a moment where one tries twice and they fail to see the gorillas.

Yes, women can safely travel in Uganda. We at Mukisa Safaris Uganda make it even more appealing for women to travel individually as we employ female guides to conduct our tours.

There is no restriction on the way you dress. You can dress in a way that makes you feel comfortable.

There is no set amount. Any amount given is highly appreciated.

The itinerary which we send to you during the discussion of your travel request is good enough. Kindly use that.

You can fill in any tour destination mentioned in your itinerary. It could be Entebbe, Murchison Falls, Kampala, Kibale, or Bwindi.

Yes, in the event you book a private tour you will travel privately. We guarantee that we will not add any other person to your vehicle. You will be in the company of your guide and driver. Should we have an intern or apprentice who is learning, we will let you know and ask you to admit them to your tour.

No, you will not get infected with Malaria for as long as you sleep under the mosquito nets that will be provided at the hotels/lodges. Further, malaria-transmitting mosquitoes are not active during day time. As a precautionary measure, you may apply some insect repellent during the day, especially when you are in the savannah parks and the forests.

Travel to Uganda can be done any time of the year. The dry months of January February, June, July, August, September, and December are usually ideal for wildlife tours.

Considering that we work with the government and other service providers, we advise that you instead consider rescheduling your travel. With such an option, you do not lose much money in cancellation fees. However, if you insist that we refund money, we will be happy to refund though subject to the refund and cancellation policies of the company, government, and the service providers. 

 Yes, you will have electricity at the lodges/hotels you will be staying in. You will also have internet while aboard our safari vehicles and at some of the lodges/hotels.

Most of the hotels/lodges accept payment by card. It is however advisable that you carry some pocket money/cash to cater to any needs. This could be $500 to $1000 or even more depending on your budget and needs. Most Commercial Banks have ATMs that accept visas. Mastercard and Interswitch cards.